Users should be seeing improvement loading our sites and playing the movies. We're still actively monitoring for outstanding issues.
Posted Aug 21, 2020 - 16:08 EDT
Update
Users should be seeing improvement on issues loading our sites. We are still monitoring issues with our provider's Video Streaming Service, causing issues playing our movies.
Posted Aug 21, 2020 - 15:42 EDT
Identified
We have identified this issue with our CDN provider, causing some users to encounter 504 errors or slowness loading our sites.
Posted Aug 21, 2020 - 14:49 EDT
Investigating
Some users may be experiencing site slowness or other loading issues with our sites. We're aware and looking into it! Thank you for your patience!
Posted Aug 21, 2020 - 14:15 EDT
This incident affected: BrainPOP, BrainPOP Jr., BrainPOP ELL, BrainPOP Español, and BrainPOP Français.