Voice Services Degradation

Incident Report for CxEngage

Resolved

This incident has been resolved.

Posted Sep 22, 2020 - 19:01 UTC

Monitoring

Lifesize Engineers have investigated an issue related to our Programmable Voice vendor offering and are working with them to obtain additional information. We believe the issue is resolved and will be monitoring services closely.

Posted Sep 22, 2020 - 18:25 UTC

Investigating

We are currently investigating an issue that may be impacting some voice services.

Posted Sep 22, 2020 - 17:44 UTC

This incident affected: CxEngage - North America Region (Voice Services).