Intacct API Errors in FloQast
Incident Report for FloQast
Resolved
We are no longer observing Intacct-related errors on the Reconciliations, Manage Reconciliations, and Flux Analysis tabs in FloQast. We are continuing to monitor web service requests to Intacct and have ongoing communications with their team to discuss the remediation.
Posted Sep 27, 2019 - 12:45 PDT
Identified
Our Intacct clients have been experiencing intermittent errors within FloQast. Specifically, the ability to Refresh and load the Manage Reconciliations page may result in an error. This is a result of failed web service requests to Intacct's API. We are continuing to seek updates on remediation from the Intacct team.
In the meantime, refreshing your browser will generate a new web service request to Intacct and you may find that the affected components become accessible.
Posted Sep 26, 2019 - 15:43 PDT
This incident affected: Integrations (Intacct API).