In-app chat has been restored and we are monitoring the stability of the service. We've successfully received messages you sent us during this outage and we will aim to reply to all messages within our usual timeframes. Sorry for the inconvenience.
Posted Jun 24, 2019 - 17:43 UTC
Investigating
We're currently experiencing an outage with our in-app chat. We're working hard to resolve this. If you have an urgent query, please call 0800 802 1281 from the UK, or +44 20 3872 0620 if you are abroad.