Contact sync down due to delayed webhooks for Infusionsoft
Incident Report for JustCall
Resolved
We have re-instated our webhook services for Infusionsoft. Going forward, your recently created/modified contacts will be synced with JustCall address book almost instantly.

We apologise for inconvenience caused due to this.

Our support team has been notified to help you with your requests related to contact sync and any discrepancies that you are encountering.
Posted Jul 02, 2019 - 16:06 UTC
Monitoring
We are working on to actively restore this service as soon as we can.
In the meantime, you can contact us on chat support to have your contacts synced on priority.
Please note - only your recently created and modified contacts on Infusionsoft are not passing over to your JustCall address book.
Posted Jul 02, 2019 - 13:10 UTC
Identified
We have identified the cause of this issue and actively working to restore our webhook service.

We have made sure that your contacts are synced on priority if you contact our support.
Posted Jul 01, 2019 - 19:43 UTC
Update
We are continuing to investigate this issue. Next update is awaited at 04:20 AM UTC on 2nd July.
Posted Jul 01, 2019 - 16:19 UTC
Investigating
We are receiving issues with our webhook service that keeps your contacts in sync with Infusionsoft. Any new contact created or modified on your Infusionsoft account will not be transferred over to JustCall during this time.
Posted Jul 01, 2019 - 16:18 UTC
This incident affected: Integrations (Infusionsoft).