No Issues
Degraded Performance
Incident
Major Incident
Maintenance
All Systems Operational
Incidents across areas
United States Inbound Calling Services
Operational
Inbound Calling (SIP) - United States
Operational
Toll-Free calling - Inbound (SIP) - United States
Operational
REST APIs - HTTP Voice - United States
Operational
REST APIs - SIP Voice - United States
Operational
BXML - United States
Operational
United States Outbound Calling Services
Operational
Outbound Calling (SIP) - United States
Operational
Toll-Free calling - Outbound (SIP) - United States
Operational
REST APIs - HTTP Voice - United States
Operational
REST APIs - SIP Voice - United States
Operational
BXML - United States
Operational
Canada Calling Services
Operational
Inbound Calling - Canada (SIP)
Operational
United States V2 Application Add On Services
Operational
Call Recording
Operational
Transcriptions
Operational
Text-to-Speech
Operational
CNAM Lookup
Operational
United States Messaging Services
Operational
SMS Messaging (SMPP)
Operational
MMS Messaging (MM4)
Operational
Toll-Free SMS - Inbound
Operational
Toll-Free SMS - Outbound
Operational
International Messaging (HTTP)
Operational
REST APIs - HTTP SMS Messaging
Operational
REST APIs - HTTP MMS Messaging
Operational
Toll Free MMS - Inbound
Operational
Toll Free MMS - Outbound
Operational
International A2P Messaging
Operational
International A2P Platform (SMPP)
Operational
International A2P Platform (HTTP)
Operational
International A2P Messaging Regional Connectivity
Operational
Latin America
Operational
APAC
Operational
Europe
Operational
Middle East & Africa
Operational
Insights
Operational
Messaging Insights Dashboard
Operational
Message Log API
Operational
9-1-1 Services
Operational
9-1-1 Call Routing Service
Operational
9-1-1 Provisioning Service
Operational
DLR (Dynamic Location Routing)
Operational
Dominican Republic Calling Services
Operational
Inbound Calling - Dominican Republic (SIP)
Operational
Mexico Calling Services
Operational
Inbound Calling - Mexico
Operational
Puerto Rico Calling Services
Operational
Inbound Calling - Puerto Rico
Operational
Outbound Calling - Puerto Rico
Operational
Emergency Calling - Puerto Rico
Operational
Virgin Islands (U.S.) Calling Services
Operational
Inbound Calling - Virgin Islands (U.S.)
Operational
Emergency Calling - Virgin Islands (U.S.)
Operational
FCC Disaster Information Reporting System (DIRS)
Operational
FCC DIRS Activation Status
Operational
Argentina Calling Services
Operational
Inbound Calling- Argentina
Operational
Outbound Calling- Argentina
Operational
Brazil Calling Services
Operational
Inbound Calling- Brazil
Operational
Chile Calling Services
Operational
Inbound Calling- Chile
Operational
Colombia Calling Services
Operational
Inbound Calling- Colombia
Operational
El Salvador Calling Services
Operational
Inbound Calling- El Salvador
Operational
Panama Calling Services
Operational
Inbound Calling- Panama
Operational
Peru Calling Services
Operational
Inbound Calling- Peru
Operational
Outbound Calling- Peru
Operational
Austria Calling Services
Operational
Inbound Calling - Austria
Operational
Outbound Calling - Austria
Operational
Emergency Calling - Austria
Operational
Belgium Calling Services
Operational
Inbound Calling - Belgium
Operational
Outbound Calling - Belgium
Operational
Emergency Calling - Belgium
Operational
France Calling Services
Operational
Inbound Calling - France
Operational
Outbound Calling - France
Operational
Emergency Calling - France
Operational
Germany Calling Services
Operational
Inbound Calling - Germany
Operational
Outbound Calling - Germany
Operational
Emergency Calling - Germany
Operational
Luxembourg Calling Services
Operational
Inbound Calling - Luxembourg
Operational
Outbound Calling - Luxembourg
Operational
Emergency Calling - Luxembourg
Operational
Netherlands Calling Services
Operational
Inbound Calling - Neatherlands
Operational
Outbound Calling - Netherlands
Operational
Emergency Calling - Netherlands
Operational
Switzerland Calling Services
Operational
Inbound Calling - Switzerland
Operational
Outbound Calling - Switzerland
Operational
Emergency Calling - Switzerland
Operational
Croatia Calling Services
Operational
Inbound Calling - Croatia
Operational
Outbound Calling - Croatia
Operational
Emergency Calling - Croatia
Operational
Italy Calling Services
Operational
Inbound Calling - Italy
Operational
Outbound Calling - Italy
Operational
Emergency Calling - Italy
Operational
Malta Calling Services
Operational
Inbound Calling - Malta
Operational
Greece Calling Services
Operational
Inbound Calling - Greece
Operational
Outbound Calling - Greece
Operational
Emergency Calling - Greece
Operational
Portugal Calling Services
Operational
Inbound Calling - Portugal
Operational
Outbound Calling - Portugal
Operational
Emergency Calling - Portugal
Operational
Slovenia Calling Services
Operational
Inbound Calling - Slovenia
Operational
Outbound Calling- Slovenia
Operational
Emergency Calling- Slovenia
Operational
Spain Calling Services
Operational
Inbound Calling - Spain
Operational
Outbound Calling - Spain
Operational
Emergency Calling - Spain
Operational
Czech Republic Calling Services
Operational
Inbound Calling - Czech Republic
Operational
Outbound Calling - Czech Republic
Operational
Emergency Calling - Czech Republic
Operational
Bulgaria Calling Services
Operational
Inbound Calling - Bulgaria
Operational
Outbound Calling - Bulgaria
Operational
Emergency Calling - Bulgaria
Operational
Georgia Calling Services
Operational
Inbound Calling - Georgia
Operational
Hungary Calling Services
Operational
Inbound Calling - Hungary
Operational
Outbound Calling - Hungary
Operational
Emergency Calling - Hungary
Operational
Poland Calling Services
Operational
Inbound Calling - Poland
Operational
Outbound Calling - Poland
Operational
Emergency Calling - Poland
Operational
Romania Calling Services
Operational
Inbound Calling - Romania
Operational
Outbound Calling - Romania
Operational
Emergency Calling - Romania
Operational
Slovakia Calling Services
Operational
Inbound Calling - Slovakia
Operational
Outbound Calling - Slovakia
Operational
Emergency Calling - Slovakia
Operational
Denmark Calling Services
Operational
Inbound Calling - Denmark
Operational
Outbound Calling - Denmark
Operational
Emergency Calling - Denmark
Operational
Estonia Calling Services
Operational
Inbound Calling - Estonia
Operational
Outbound Calling - Estonia
Operational
Emergency Calling - Estonia
Operational
Finland Calling Services
Operational
Inbound Calling - Finland
Operational
Outbound Calling - Finland
Operational
Emergency Calling - Finland
Operational
Ireland Calling Services
Operational
Inbound Calling - Ireland
Operational
Outbound Calling - Ireland
Operational
Emergency Calling - Ireland
Operational
Latvia Calling Services
Operational
Inbound Calling - Latvia
Operational
Outbound Calling - Latvia
Operational
Emergency Calling - Latvia
Operational
Lithuania Calling Services
Operational
Inbound Calling - Lithuania
Operational
Outbound Calling - Lithuania
Operational
Emergency Calling - Lithuania
Operational
Norway Calling Services
Operational
Inbound Calling - Norway
Operational
Outbound Calling - Norway
Operational
Emergency Calling -Norway
Operational
Sweden Calling Services
Operational
Inbound Calling - Sweden
Operational
Outbound Calling - Sweden
Operational
Emergency Calling - Sweden
Operational
United Kingdom Calling Services
Operational
Inbound Calling - United Kingdom
Operational
Outbound Calling - United Kingdom
Operational
Emergency Calling - United Kingdom
Operational
Australia Calling Services
Operational
Inbound Calling- Australia
Operational
Outbound Calling- Australia
Operational
Emergency Calling- Australia
Operational
China Calling Services
Operational
Inbound Calling- China
Operational
Hong Kong Calling Services
Operational
Inbound Calling- Hong Kong
Operational
Outbound Calling- Hong Kong
Operational
Emergency Calling- Hong Kong
Operational
India Calling Services
Operational
Inbound Calling- India
Operational
Indonesia Calling Services
Operational
Inbound Calling- Indonesia
Operational
Japan Calling Services
Operational
Inbound Calling- Japan
Operational
Outbound Calling- Japan
Operational
Emergency Calling- Japan
Operational
Malaysia Calling Services
Operational
Inbound Calling- Malaysia
Operational
Philippines Calling Service
Operational
Inbound Calling- Philippines
Operational
Singapore Calling Services
Operational
Inbound Calling- Singapore
Operational
Outbound Calling- Singapore
Operational
Emergency Calling- Singapore
Operational
South Korea Calling Services
Operational
Inbound Calling- South Korea
Operational
Outbound Calling- South Korea
Operational
Thailand Calling Services
Operational
Inbound Calling- Thailand
Operational
Cyprus Calling Services
Operational
Inbound Calling - Cyprus
Operational
Outbound Calling - Cyprus
Operational
Emergency Calling - Cyprus
Operational
Egypt Calling Services
Operational
Inbound Calling - Egypt
Operational
Israel Calling Services
Operational
Inbound Calling - Israel
Operational
Outbound Calling - Israel
Operational
Emergency Calling - Israel
Operational
Jordan Calling Services
Operational
Inbound Calling- Jordan
Operational
Kenya Calling Services
Operational
Inbound Calling- Kenya
Operational
Qatar Calling Services
Operational
Inbound Calling- Qatar
Operational
South Africa Calling Services
Operational
Inbound Calling- South Africa
Operational
United Arab Emirates Calling Services
Operational
Inbound Calling- United Arab Emirates
Operational
Support
Operational
Phone Support
Operational
Ticketing Support
Operational
Help Center
Operational
Portals
Operational
Bandwidth App
Operational
Application Platform Dashboard
Operational
9-1-1 Dashboard
Operational
Bandwidth International (fka Voxbone) Portal
Operational
Number Management Services
Operational
New Number Ordering
Operational
Number Porting
Operational
Inbound Calling - Caller ID Lookup (CNAM)
Operational
Line Feature Management
?
Operational
Phone Number Lookup API
Operational
Call Assure
Operational
Direct Network Connection
Operational
Network Expansion Service (NES)
Operational
Inbound Direct Link Services (DLS)
Operational
Outbound Direct Link Services (DLS)
Operational
Virtual (cloud) Connection Service
Operational
WebRTC
Operational
Scheduled Maintenance
Global Data Center Maintenance - Germany May 26, 2025 16:00-22:00 EDT
Bandwidth will be performing scheduled maintenance in the Germany data center.
As a part of the maintenance, Bandwidth will be disabling outbound services in the Germany data center. During this time, all outbound traffic will be redirected to a geo-redundant site to ensure continued service availability. Bandwidth advises customers connecting exclusively to the Germany data center to proactively re-route their outbound traffic to our geo-redundant data centers to avoid any possible disruption to services.
Posted on May 21, 2025 - 10:21 EDT
As a part of the maintenance, Bandwidth will be disabling outbound services in the Germany data center. During this time, all outbound traffic will be redirected to a geo-redundant site to ensure continued service availability. Bandwidth advises customers connecting exclusively to the Germany data center to proactively re-route their outbound traffic to our geo-redundant data centers to avoid any possible disruption to services.
Posted on May 21, 2025 - 10:21 EDT
Messaging Maintenance - Toll Free SMS May 28, 2025 05:00-07:00 EDT
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free SMS messages may be encountered.
Posted on May 21, 2025 - 16:00 EDT
Posted on May 21, 2025 - 16:00 EDT
Messaging Maintenance - Toll-Free MMS/SMS May 28, 2025 23:00 - May 29, 2025 03:00 EDT
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
Posted on May 05, 2025 - 11:01 EDT
Posted on May 05, 2025 - 11:01 EDT
Past Incidents
May 24, 2025
No incidents reported today.
Resolved
We’ve confirmed stability and we’re considering this incident resolved.
May 23, 17:18 EDT
May 23, 17:18 EDT
Monitoring
We've implemented mitigation at this time, and messages are completing as expected at this time. We're currently monitoring for stability.
May 23, 16:25 EDT
May 23, 16:25 EDT
Identified
The issue has been identified and we're working to deploy a fix.
May 23, 15:37 EDT
May 23, 15:37 EDT
Investigating
We're currently investigating an issue causing outbound message failures over Toll Free, to ATT, with error code 4360. Relevant teams are engaged, and we'll provide updates as they become available.
May 23, 15:35 EDT
May 23, 15:35 EDT
Completed
The scheduled maintenance has been completed.
May 23, 06:00 EDT
May 23, 06:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 04:00 EDT
May 23, 04:00 EDT
Scheduled
Bandwidth will be performing an emergency maintenance in the global Belgium data center.
The following service will encounter interruptions during the maintenance:
Messaging - VoxSMS
May 22, 15:42 EDT
The following service will encounter interruptions during the maintenance:
Messaging - VoxSMS
May 22, 15:42 EDT
Completed
The scheduled maintenance has been completed.
May 22, 05:00 EDT
May 22, 05:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 23:00 EDT
May 21, 23:00 EDT
Scheduled
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
May 5, 11:00 EDT
May 5, 11:00 EDT
Completed
The scheduled maintenance has been completed.
May 21, 09:00 EDT
May 21, 09:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 07:01 EDT
May 21, 07:01 EDT
Scheduled
Bandwidth’s downstream vendor will be performing emergency maintenance that has the potential to affect call traffic in the Los Angeles & New York data centers.
Customers that send call traffic via the internet to the Los Angeles & New York data centers may experience a brief interruption in service. Customers that connect directly to the Los Angeles & New York data centers will not be affected.
May 14, 15:20 EDT
Customers that send call traffic via the internet to the Los Angeles & New York data centers may experience a brief interruption in service. Customers that connect directly to the Los Angeles & New York data centers will not be affected.
May 14, 15:20 EDT
Completed
The scheduled maintenance has been completed.
May 21, 07:00 EDT
May 21, 07:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 01:00 EDT
May 21, 01:00 EDT
Scheduled
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free SMS messages may be encountered.
May 20, 17:30 EDT
May 20, 17:30 EDT
Resolved
We experienced a brief incident with our ATL SBC that caused some dropped calls between 9:54pm and 10:01pm EDT. The SBC has recovered and the network has been stable since then.
May 20, 22:00 EDT
May 20, 22:00 EDT
Completed
The scheduled maintenance has been completed.
May 20, 13:05 EDT
May 20, 13:05 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 12:05 EDT
May 20, 12:05 EDT
Scheduled
Bandwidth will be performing emergency maintenance that has the potential to affect call traffic in the Brussels Belgium data center.
Customers that send call traffic via the internet to the Brussels Belgium data center may experience a brief interruption in service. Customers that connect directly to the Brussels Belgium data centers will not be affected.
May 20, 11:10 EDT
Customers that send call traffic via the internet to the Brussels Belgium data center may experience a brief interruption in service. Customers that connect directly to the Brussels Belgium data centers will not be affected.
May 20, 11:10 EDT
Completed
The scheduled maintenance has been completed.
May 20, 06:01 EDT
May 20, 06:01 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 02:00 EDT
May 20, 02:00 EDT
Scheduled
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound SMS messages.
May 15, 15:04 EDT
May 15, 15:04 EDT
Completed
The scheduled maintenance has been completed.
May 20, 06:00 EDT
May 20, 06:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 00:00 EDT
May 20, 00:00 EDT
Scheduled
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's MMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound MMS messages.
May 12, 14:29 EDT
May 12, 14:29 EDT
Resolved
We experienced a brief impairment to the BWI network between 3:44am and 4:04am EDT through our POP in Belgium. Some calls will have experienced packet loss during the specified time window.
May 20, 03:30 EDT
May 20, 03:30 EDT
Completed
The scheduled maintenance has been completed.
May 19, 22:00 EDT
May 19, 22:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 16:00 EDT
May 19, 16:00 EDT
Scheduled
Bandwidth will be performing scheduled maintenance in the Belgium data center.
As a part of the maintenance, Bandwidth will be disabling outbound services in the Belgium data center. During this time, all outbound traffic will be redirected to a geo-redundant site to ensure continued service availability. Bandwidth advises customers connecting exclusively to the Belgium data center to proactively re-route their outbound traffic to our geo-redundant data centers to avoid any possible disruption to services.
May 14, 09:48 EDT
As a part of the maintenance, Bandwidth will be disabling outbound services in the Belgium data center. During this time, all outbound traffic will be redirected to a geo-redundant site to ensure continued service availability. Bandwidth advises customers connecting exclusively to the Belgium data center to proactively re-route their outbound traffic to our geo-redundant data centers to avoid any possible disruption to services.
May 14, 09:48 EDT
Completed
The scheduled maintenance has been completed.
May 19, 18:30 EDT
May 19, 18:30 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 15:31 EDT
May 19, 15:31 EDT
Scheduled
Bandwidth’s downstream vendor will be performing emergency maintenance that has the potential to affect call traffic in the Brussels Belgium & Frankfurt Germany data centers.
Customers that send call traffic via the internet to the Brussels Belgium & Frankfurt Germany data centers may experience a brief interruption in service. Customers that connect directly to the Brussels Belgium & Frankfurt Germany data centers will not be affected.
May 14, 10:23 EDT
Customers that send call traffic via the internet to the Brussels Belgium & Frankfurt Germany data centers may experience a brief interruption in service. Customers that connect directly to the Brussels Belgium & Frankfurt Germany data centers will not be affected.
May 14, 10:23 EDT
Completed
The scheduled maintenance has been completed.
May 19, 06:00 EDT
May 19, 06:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 00:00 EDT
May 19, 00:00 EDT
Scheduled
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's MMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound MMS messages.
May 12, 14:27 EDT
May 12, 14:27 EDT
May 18, 2025
No incidents reported.
May 17, 2025
No incidents reported.
Resolved
For a brief period of time 10DLC provisioning orders did not complete as expected. Failed orders will need be retried. At this time we are observing expected provisioning behavior.
May 16, 11:00 EDT
May 16, 11:00 EDT
Completed
The scheduled maintenance has been completed.
May 16, 08:00 EDT
May 16, 08:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 21:00 EDT
May 15, 21:00 EDT
Scheduled
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
May 13, 15:19 EDT
May 13, 15:19 EDT
Completed
The scheduled maintenance has been completed.
May 15, 14:00 EDT
May 15, 14:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 08:00 EDT
May 15, 08:00 EDT
Scheduled
Bandwidth will be performing scheduled maintenance in the Australia data center.
As a part of the maintenance, Bandwidth will be disabling outbound services in the Australia data center. During this time, all outbound traffic will be redirected to a geo-redundant site to ensure continued service availability. Bandwidth advises customers connecting exclusively to the Australia data center to proactively re-route their outbound traffic to our geo-redundant data centers to avoid any possible disruption to services.
May 7, 12:18 EDT
As a part of the maintenance, Bandwidth will be disabling outbound services in the Australia data center. During this time, all outbound traffic will be redirected to a geo-redundant site to ensure continued service availability. Bandwidth advises customers connecting exclusively to the Australia data center to proactively re-route their outbound traffic to our geo-redundant data centers to avoid any possible disruption to services.
May 7, 12:18 EDT
Resolved
This incident has been resolved.
May 15, 13:48 EDT
May 15, 13:48 EDT
Investigating
Teams are currently investigating an incident impacting On-Net Port Order activations. These orders are delayed in activations.
May 15, 11:34 EDT
May 15, 11:34 EDT
Completed
The scheduled maintenance has been completed.
May 15, 08:02 EDT
May 15, 08:02 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 01:00 EDT
May 15, 01:00 EDT
Scheduled
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound SMS messages.
May 12, 14:26 EDT
May 12, 14:26 EDT
Completed
The scheduled maintenance has been completed.
May 15, 08:01 EDT
May 15, 08:01 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 21:00 EDT
May 14, 21:00 EDT
Scheduled
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
May 5, 10:59 EDT
May 5, 10:59 EDT
Completed
The scheduled maintenance has been completed.
May 15, 06:00 EDT
May 15, 06:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 00:00 EDT
May 15, 00:00 EDT
Scheduled
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's MMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound MMS messages.
May 1, 10:41 EDT
May 1, 10:41 EDT
Resolved
During a brief window, some 10DLC MMS Messages did not complete as expected when delivering to the AT&T destination. At this time, messages are completing as expected.
May 14, 18:58 EDT
May 14, 18:58 EDT
Resolved
This incident has been resolved.
May 14, 17:39 EDT
May 14, 17:39 EDT
Investigating
Bandwidth teams are investigating an off-network incident with an industry vendor, resulting in possible delays for 10DLC Provisioning. Teams are escalating with the impaired vendor to restore expected provisioning behaviors.
May 14, 14:26 EDT
May 14, 14:26 EDT
Resolved
This incident has been resolved.
May 14, 11:12 EDT
May 14, 11:12 EDT
Investigating
Teams are currently investigating an off-network incident impacting Port Order Activations.
May 14, 10:49 EDT
May 14, 10:49 EDT
Completed
The scheduled maintenance has been completed.
May 14, 08:00 EDT
May 14, 08:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 21:00 EDT
May 13, 21:00 EDT
Scheduled
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
May 13, 15:15 EDT
May 13, 15:15 EDT
Completed
The scheduled maintenance has been completed.
May 14, 07:00 EDT
May 14, 07:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 23:00 EDT
May 13, 23:00 EDT
Scheduled
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's MMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound MMS messages.
May 1, 10:39 EDT
May 1, 10:39 EDT
Completed
The scheduled maintenance has been completed.
May 14, 06:00 EDT
May 14, 06:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 02:00 EDT
May 14, 02:00 EDT
Scheduled
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound SMS messages.
May 12, 14:25 EDT
May 12, 14:25 EDT
Resolved
This incident has been resolved.
May 13, 21:13 EDT
May 13, 21:13 EDT
Monitoring
Teams are observing expected order activations. We will monitor for prolonged stability.
May 13, 19:46 EDT
May 13, 19:46 EDT
Identified
Teams have identified the source of this incident as isolated to an industry provider. We have escalated the issue and are working to bring about timely order activations.
May 13, 19:05 EDT
May 13, 19:05 EDT
Investigating
Bandwidth teams are investigating an incident impacting Order Activations for Port Orders.
May 13, 14:51 EDT
May 13, 14:51 EDT
Resolved
The impacted vendor has advised that work continues to restore the expected provisioning behavior. At this time, we are closing this open incident and adding this incident to our Known Issues page. Additional updates will be provided on the Known Issues page.
May 13, 16:41 EDT
May 13, 16:41 EDT
Update
The impaired vendor has identified the source of this incident and is working to restore expected verification behavior.
May 12, 15:09 EDT
May 12, 15:09 EDT
Update
The impaired vendor has identified the source of this incident and is working to restore expected verification behavior.
May 9, 08:57 EDT
May 9, 08:57 EDT
Update
The impaired vendor has identified the source of this incident and is working to restore expected verification behavior.
May 7, 16:21 EDT
May 7, 16:21 EDT
Identified
The impaired vendor has identified the source of this incident and is working to restore expected verification behavior.
May 6, 22:38 EDT
May 6, 22:38 EDT
Investigating
Teams are investigating an off-network incident where Toll Free Verifications are not completing as expected.
May 6, 20:01 EDT
May 6, 20:01 EDT
Completed
The scheduled maintenance has been completed.
May 13, 09:00 EDT
May 13, 09:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 05:00 EDT
May 13, 05:00 EDT
Scheduled
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound SMS messages.
May 12, 14:23 EDT
May 12, 14:23 EDT
Completed
The scheduled maintenance has been completed.
May 13, 06:30 EDT
May 13, 06:30 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 21:30 EDT
May 12, 21:30 EDT
Scheduled
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
May 12, 14:20 EDT
May 12, 14:20 EDT
Completed
The scheduled maintenance has been completed.
May 13, 06:00 EDT
May 13, 06:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 00:00 EDT
May 13, 00:00 EDT
Scheduled
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's MMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound MMS messages.
May 1, 10:37 EDT
May 1, 10:37 EDT
Resolved
This incident has been resolved.
May 12, 19:15 EDT
May 12, 19:15 EDT
Monitoring
Teams are observing expected calling behavior and will monitor for prolonged stability.
May 12, 16:16 EDT
May 12, 16:16 EDT
Update
Teams continue to work to restore expected calling behavior.
May 12, 15:08 EDT
May 12, 15:08 EDT
Identified
Teams have identified the source of this incident, and are working to restore expected calling behaviors.
May 12, 12:39 EDT
May 12, 12:39 EDT
Investigating
Teams are investigating and incident where outbound calls to a specific carrier are not completing as expected.
May 12, 12:08 EDT
May 12, 12:08 EDT
Completed
The scheduled maintenance has been completed.
May 12, 14:00 EDT
May 12, 14:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 08:00 EDT
May 12, 08:00 EDT
Scheduled
Bandwidth will be performing scheduled maintenance in the global China data center.
As a part of the maintenance, Bandwidth will be disabling outbound services in the China data center. During this time, all outbound traffic will be redirected to a geo-redundant site to ensure continued service availability. Bandwidth advises customers connecting exclusively to the China data center to proactively re-route their outbound traffic to our geo-redundant data centers to avoid any possible disruption to services.
May 7, 12:16 EDT
As a part of the maintenance, Bandwidth will be disabling outbound services in the China data center. During this time, all outbound traffic will be redirected to a geo-redundant site to ensure continued service availability. Bandwidth advises customers connecting exclusively to the China data center to proactively re-route their outbound traffic to our geo-redundant data centers to avoid any possible disruption to services.
May 7, 12:16 EDT
May 11, 2025
No incidents reported.
May 10, 2025
No incidents reported.