Acquiring performance degradation
Incident
Report for Viva Wallet
Resolved
Please be aware that all systems are now fully operational.
Transactions were running with degraded performance between 3/10/2019 12:37 (GMT) to 3/10/2019 15:12 (GMT). This was caused by a regular systems maintenance task, that due to a human error, took longer to complete than expected.
Transactions were running with degraded performance between 3/10/2019 12:37 (GMT) to 3/10/2019 15:12 (GMT). This was caused by a regular systems maintenance task, that due to a human error, took longer to complete than expected.
Identified
The issue has been identified and a fix is being implemented.
This incident affected: Payment Acceptance, Money Transfers and Bill Payments, and Self Care.
Principal Member
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