cumulocity.com: database problem

Incident Report for Cumulocity IoT

Resolved

This incident has been resolved.

Posted Aug 28, 2020 - 08:11 CEST

Monitoring

Services have been restored and we are now monitoring the stability for the next hours.

Posted Aug 28, 2020 - 00:56 CEST

Identified

We have identified that one part of the database cluster has failed and work to recover to restore the service as soon as possible.

Posted Aug 27, 2020 - 23:36 CEST

Investigating

We are investigating an issue we have identified on the database cluster. We will inform you as soon as possible once we have identified the problem. You will experience slowness and may not be able to connect.

Posted Aug 27, 2020 - 22:21 CEST

This incident affected: cumulocity.com (cumulocity.com API Services, cumulocity.com MQTT Services).