We have confirmed that data is being processed normally and that the issue has been resolved. Due to this issue, we did lose data for tests that ran during the outage window, so tests will not have any data recovery for the time during the outage due to this issue. We apologize for any inconvenience this caused and thank you for your patience while we resolved this matter.
We will provide a more detailed post-mortem on this issue which will share more details on the time frames that tests would have been affected by this issue.
Posted Oct 30, 2020 - 04:58 PDT
Monitoring
We have identified the issue and have fixed the issue that was causing the data delays in performance test reports. We are currently monitoring our systems from the backend to determine that no other issues will occur.
Posted Oct 30, 2020 - 04:17 PDT
Update
We are continuing to investigate the issue with the data service not reporting data in Performance tests.
Posted Oct 30, 2020 - 02:39 PDT
Investigating
We are currently experiencing a delay in our data processing service. We have identified the issue and are working to restore normal functionality