Perfomance issues in US2-GCP Environment
Incident Report for Bringg
Resolved
Our infrastructure and DevOps teams have monitored this case, and believe the issue to be resolved. We have not seen further occurrences of the performance issues.
Posted Aug 17, 2020 - 16:39 UTC
Update
After an investigation with our infrastructure and DevOps teams we believe that we have successfully identified the cause of the issue and have now put in place a remediation mechanism. We will continue to monitor performance but functionality and metrics have now returned to normal.
Posted Aug 17, 2020 - 16:36 UTC
Monitoring
We are seeing response times return to normal, and the system is preforming as expected. We are monitoring the situation for now.
Posted Aug 17, 2020 - 16:22 UTC
Update
This case is ongoing and we are continuing to investigate. Further updates will be provided.
Posted Aug 17, 2020 - 16:18 UTC
Investigating
We have noticed a decrease in performance in various systems on the US2-GCP Environment. Our team is investigating.
Posted Aug 17, 2020 - 16:02 UTC
This incident affected: US2-GCP (API / Integrations (US2-GCP), Dispatch Interface / Dashboard (US2-GCP)).