Some nations intermittently inaccessible

Incident Report for NationBuilder

Resolved

This incident has been resolved.

Posted Apr 19, 2020 - 22:39 PDT

Monitoring

Sites and control panels are back up for customers reporting accessibility issues. Our engineering team continues to monitor the situation.

Posted Apr 19, 2020 - 21:59 PDT

Investigating

We are currently investigating issues accessing NationBuilder. Some customers may have issues accessing their control panels and websites at this time.

Posted Apr 19, 2020 - 21:20 PDT

This incident affected: Website, API, Control Panel (Control Panel, Imports, Tag Shares, Exports, DNS / Domain Settings), Email (SMTP (1-to-1 emails), Email blasts), NationBuilder Support (In-App Messenger), Donation/Payment Processing (Authorize.net, Democracy Engine, eWAY, Paypal, PayPal PayFlow Pro, Stripe), and External app integrations (Dropbox).