Degradation in service
Incident Report for CxEngage
Resolved
The incident has been resolved.
Posted Oct 29, 2020 - 19:23 UTC
Monitoring
Services have recovered and we are now monitoring.
Posted Oct 29, 2020 - 19:17 UTC
Update
We are continuing to work on a fix for this issue.
Posted Oct 29, 2020 - 19:15 UTC
Identified
The issue has been identified, and we are now recovering.
Posted Oct 29, 2020 - 19:11 UTC
Investigating
We are currently investigating reports of degraded service
Posted Oct 29, 2020 - 19:10 UTC
This incident affected: CxEngage - North America Region (Voice Services).