Agent connection status issues
Incident Report for Automox
Resolved
This incident has been resolved.
Posted Oct 30, 2020 - 21:04 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 30, 2020 - 21:02 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 30, 2020 - 18:58 UTC
Investigating
We are currently investigating an issue regarding Agent connection status. Devices may have incorrect connection status in the Console and API. Devices incorrectly marked disconnected may not patch on-time.
Posted Oct 30, 2020 - 18:55 UTC
This incident affected: API, Console (web), and Patching Engine.