Reports intermittent connectivity issue with EU DC

Incident Report for Pypestream

Resolved

Solutions are back up please work with your Customer Success or Customer Experience Contact if you are seeing issues.

Posted Aug 26, 2019 - 18:31 EDT

Update

Pypes are all restored and Solutions are all back and loading we are now monitoring as system rebalances

Posted Aug 26, 2019 - 18:24 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 26, 2019 - 18:23 EDT

Update

We are still working on recovering data machines were rebuilt and working on synchronizations.

Posted Aug 26, 2019 - 17:36 EDT

Update

We are continuing to work on rebuilding 3 nodes.

Posted Aug 26, 2019 - 15:53 EDT

Identified

AWS Infrastructure in our VPC collapsed and took down 3 of our RIAK DB VMs we are now working to recover from backups and resyncing nodes.

Posted Aug 26, 2019 - 14:38 EDT

Investigating

We are currently investigating the issue.

Posted Aug 26, 2019 - 13:19 EDT