Elevated error rates
Incident Report for Urban Sharing Platform
Resolved
This incident has been resolved.
Posted Jul 16, 2020 - 17:44 CEST
Monitoring
Our fix was incomplete, which caused errors for some users. A different mitigation has now been put in place. We are monitoring the situation closely.
Posted Jul 16, 2020 - 17:19 CEST
Update
We are continuing to work on a fix for this issue.
Posted Jul 16, 2020 - 17:12 CEST
Identified
We are still seeing some elevated error levels. Some users may experience transient errors using services.
Posted Jul 16, 2020 - 17:10 CEST
Monitoring
From around 16:30 CEST, we saw elevated error rates. A fix has been implemented, which should fully restore all services. We are currently monitoring the sitation.
Posted Jul 16, 2020 - 16:55 CEST
This incident affected: Backend services and Admin Console.
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