In-app support issues
Incident Report for Kickserv
Resolved
This incident has been resolved.
Posted Sep 21, 2020 - 13:43 CDT
Monitoring
The support chat widget should once again be operating normally. Please let us know if you continue to have issues with it.
Posted Sep 21, 2020 - 10:31 CDT
Identified
The issue with the support chat widget has been identified and we're working on the fix.
Posted Sep 21, 2020 - 10:20 CDT
Update
If the support widget is not loading for you, you can go to https://help.kickserv.com and try sending a support message from there.
Posted Sep 21, 2020 - 10:20 CDT
Update
We are continuing to investigate this issue.
Posted Sep 21, 2020 - 08:43 CDT
Investigating
We've received reports of the in-app support chat widget not loading properly. We're investigating and will keep this page updated. In the meantime, if you need help, you can check out https://help.kickserv.com or email support@kickserv.com.
Posted Sep 21, 2020 - 08:43 CDT
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