Traffic has been restored and SiteSpect engineers continue to monitor.
Posted Oct 24, 2019 - 18:15 UTC
Monitoring
The LON2 POP has been stabilized. SiteSpect engineers continue to monitor before restoring traffic.
Posted Oct 24, 2019 - 16:29 UTC
Investigating
Between 15:20 UTC and 15:45 UTC, the Lon2 POP experienced degraded performance. The issue was mitigated by SiteSpect engineers and we are actively investigating this incident.
Site traffic has been automatically routed away to the most optimal POP. Typically site visitor’s browsers react to this change within 30 to 60 seconds. During this time period, end users may have experienced extended page load times.
There is no disruption to Control Panel access, and all testing and optimization campaigns remain active.
Posted Oct 24, 2019 - 16:16 UTC
This incident affected: Europe - Points of Presence (LON II - London, United Kingdom) and SiteSpect Cloud.