Website & API Issues

Incident Report for Bitly

Resolved

This incident has been resolved.

Posted Jun 04, 2019 - 18:40 EDT

Monitoring

Good news: We've identified a data center issue and we've mitigated a fix. If you were impacted, things should now be resolved. If you’re still experiencing issues, please email support@bit.ly so we can look into the root cause of your problem.

Posted Jun 04, 2019 - 14:39 EDT

Identified

Update: We have all hands on deck working to fix this. We think we're on the right track, but there’s work left to be done. Thanks for hanging in there!

Posted Jun 04, 2019 - 14:09 EDT

Investigating

We are currently investigating reports of issues with the website and APIs.

Posted Jun 04, 2019 - 13:19 EDT

This incident affected: Website (Bitly.com) and API.