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Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

    • Bandwidth Local Market Impairment - LATA 220 - Pleasantville, NJ
    Incident Report for Bandwidth
    Resolved
    Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved.

    Start Time: 12/28/2021 20:45 ET

    Stop Time: 12/29/2021 23:01 ET
    Posted Dec 30, 2021 - 00:10 EST
    Investigating
    We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

    We are currently working with our carrier for resolution.
    Posted Dec 29, 2021 - 19:51 EST
    Monitoring
    We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
    Posted Dec 29, 2021 - 16:56 EST
    Identified
    Our carrier has identified the issue and is working to complete repairs.
    Posted Dec 29, 2021 - 13:07 EST
    Update
    We are continuing to investigate this issue with our carrier.
    Posted Dec 29, 2021 - 09:10 EST
    Update
    We are continuing to investigate this issue.
    Posted Dec 29, 2021 - 05:41 EST
    Update
    We are continuing to investigate this issue.
    Posted Dec 29, 2021 - 01:36 EST
    Investigating
    We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

    We are currently working with our carrier for resolution.
    Posted Dec 28, 2021 - 21:42 EST
    This incident affected: United States Local Market Status (220 - Pleasantville, NJ).
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