Reporting Delay
Incident Report for SiteSpect Cloud
Resolved
The reporting delay has recovered fully.
Posted Aug 27, 2019 - 21:05 UTC
Monitoring
A fix has been implemented. SiteSpect engineers continue to monitor the progress and status of the reporting delay.
Posted Aug 27, 2019 - 16:48 UTC
Update
SiteSpect engineers continue to work on recovering the reporting delay.

Please expect an update within the next two hours. Reach out to our SiteSpect Help Desk at helpdesk@sitespect.com if you have any questions.
Posted Aug 27, 2019 - 16:08 UTC
Identified
Starting at 12:51 UTC, SiteSpect started experiencing a reporting delay. SiteSpect engineers have identified the issue and are actively working on resolving the incident.

While reporting data may be delayed, there is no loss of reporting data, nor disruption to Control Panel access, and all testing and optimization campaigns remain active.

Please expect an update within the next two hours. Reach out to our SiteSpect Help Desk at helpdesk@sitespect.com if you have any questions.
Posted Aug 27, 2019 - 14:08 UTC
This incident affected: SiteSpect Cloud (Reporting Data).