The above incident has been resolved, and system behavior should resume as expected.
Posted Jul 20, 2020 - 15:00 EDT
Update
We are actively working on a solution to this issue and will provide another update shortly.
Posted Jul 20, 2020 - 14:49 EDT
Update
We are continuing to investigate this issue and will provide another update shortly.
Posted Jul 20, 2020 - 14:21 EDT
Investigating
We are investigating reports of degraded performance in HCM, where users are unable to reset passwords for logging into HRIS, which could also be preventing employees from being onboarded.