Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Reports Being Delayed to Carriers in the US
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery report delays when sending messages to US carriers. This incident has been resolved.
Update
We are observing recovery in SMS delivery reports delays when sending messages to US carriers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We are observing recovery in SMS delivery reports delays when sending messages to US carriers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to work with our carrier partner to resolve SMS delivery reports being delayed to US carriers. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We are continuing to work with our carrier partner to resolve SMS delivery reports being delayed to US carriers. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with SMS delivery reports being delayed to US Cellular and small carriers in the US. Our engineering team has been alerted and is actively investigating. We will provide another update in 1 hour or as soon as more information becomes available.