Network hardware failure
Incident Report for Kraken.io
Resolved
Networking issues have been resolved, no further issues detected during monitoring.
Posted Sep 24, 2020 - 10:14 CEST
Monitoring
Operations have been restored, we'll keep on monitoring all systems.
Posted Sep 22, 2020 - 13:45 CEST
Update
We shipped and replaced new hardware for a bunch of systems in our processing pipeline. API is back up, restoring web interface next.
Posted Sep 22, 2020 - 11:06 CEST
Update
We have deployed a fix to the networking hardware, moving on to restoring other services.
Posted Sep 21, 2020 - 19:29 CEST
Update
We are continuing to work on a fix for this issue.
Posted Sep 21, 2020 - 19:02 CEST
Identified
Due to a failure in our networking hardware, kraken.io is unavailable. An engineer has been paged and is driving to the data center for repairs. ETA: 1h
Posted Sep 21, 2020 - 19:01 CEST
This incident affected: Kraken.io API, Kraken.io Web Interface, Kraken.io Callback Service, Kraken.io Storage, and Kraken.io Homepage.