This issue has now been resolved, and there is no further impact.
Posted Sep 22, 2020 - 19:09 UTC
Monitoring
This issue has now been resolved and we are currently monitoring our customer support systems closely for any further impact.
Posted Sep 22, 2020 - 18:42 UTC
Investigating
We're having some issues accepting calls right now, so it may take a while to reach our team via phone. If you can, please contact us through the in-app chat instead.
We're investigating the issue and will provide an update as soon as we know more.