GG Chat is currently experiencing issues

Incident Report for GiveGab

Resolved

This issue has been resolved and GG Chat is now operational. Users should be able to interact with GG Chat as expected.

Posted Sep 01, 2020 - 12:59 EDT

Investigating

GG Chat may not load for all users on our Giving Day and Core platform. The issues are being actively investigated.

Posted Sep 01, 2020 - 12:27 EDT

This incident affected: GiveGab Platform, GiveGab Giving Day Platform, Intercom Intercom web application, and Intercom Medium message delivery.