Degraded query performance

Incident Report for Retool

Resolved

This incident has been resolved.

Posted Sep 24, 2020 - 02:13 UTC

Monitoring

We've deployed a fix and are now monitoring the system.

Posted Sep 23, 2020 - 23:28 UTC

Investigating

We are currently investigating the issue where a small number of queries are monopolizing resources and causing other queries to timeout. In the mean time, a percentage of queries may unexpectedly time out or fail.

Posted Sep 23, 2020 - 21:20 UTC

This incident affected: Infrastructure.