Contact updates are no longer experiencing delays

Incident Report for HubSpot

Resolved

Contact updates that began at 3:30 PM EST on October 30 are no longer experiencing delays. The issue is now fully resolved, and no data was lost.

Posted Oct 30, 2020 - 17:44 EDT

Monitoring

Contact update delays that began at 3:30 PM EST on October 30 are no longer occurring. We’re monitoring the tools closely to ensure all processes recover properly. No data has been lost.

Posted Oct 30, 2020 - 16:44 EDT

Investigating

Contact updates are experiencing delays of up to 1 hour as of 3:30 PM ET. This may impact viewing contacts as well as other tools such as contacts, lists, automation, reporting, email and other areas that use lists in HubSpot. Our team is investigating the cause of this issue.

Posted Oct 30, 2020 - 16:19 EDT

This incident affected: CRM.