At Risk - Telehouse North to Telehouse East Ring
Scheduled Maintenance Report for EX Networks
Completed
The scheduled maintenance has been completed.
Posted May 18, 2017 - 23:00 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 18, 2017 - 20:00 BST
Scheduled
On Thursday 18th May 2017, EXN will be installing a new network device in our ring between Telehouse North and Telehouse East in order to increase capacity. In order to do this, we need to break the ring in a single location to insert the new device.

During the maintenance, EXN will gracefully migrate all traffic away from the part of the ring which will be broken. The new device will then be installed and tested. Once this is complete, we will migrate the traffic back and the ring will be fully redundant once again. During this time, customers may notice increased latency and some minor packet loss as STP and OSPF calculate the new paths.

Location: Telehouse North, Telehouse East
Start: 18/05/2017 - 20:00 BST (UTC +1)
End: 18/05/2017 - 23:00 BST (UTC +1)
Affected Services: Connectivity Services
Reason: Service Upgrade
Classification: At-risk
Rollback plan: Remove new device from ring
Posted May 08, 2017 - 16:31 BST