Identified major outage

Incident Report for Universign

Resolved

This incident has been resolved.

We are preparing a global report about this incident.

We deeply apologize for the inconvenience.

Posted Jul 11, 2019 - 16:31 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 11, 2019 - 15:51 CEST

Update

We are facing a system surge and we are hoping to come back at a normal situation in 20 minutes.

Regards,

Universign support Team

Posted Jul 11, 2019 - 15:37 CEST

Identified

We are facing a major outage.

The problem is identified and we are working on a fix right now.

Posted Jul 11, 2019 - 15:20 CEST

This incident affected: Signature management API, Timestamp API, Seal API, Web Application, and Signature Page.