We've fixed the issue and calls and texts are now working as normal. Sorry for the inconvenience!
Posted Oct 29, 2020 - 20:12 UTC
Identified
We’ve identified the issue which is causing issues for calls right now and we’re working on a fix. In the meantime, we can't answer support calls so if you need to contact us urgently, please use the in-app chat if possible. SMS texts were also briefly affected but we've now fixed this. We’ll post updates here as we know more.
Posted Oct 29, 2020 - 19:53 UTC
Investigating
We're getting all the information we need to fix this and will update the status page as soon as we can.