Issues with database access - Europe
Incident Report for One.com
Resolved
The database related problems have now been solved, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact our chat support at http://one.com/chat or write us at support@one.com.
Posted Oct 24, 2016 - 12:47 CEST
Investigating
We are currently experiencing issues with database access, causing error messages, time-outs or blank pages while trying to access some websites using database connections. This affects some of ours customers in Europe.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue. First update will be no later than 13:00 CEST.
Posted Oct 24, 2016 - 12:19 CEST