A fix has been implemented and the reporting delay has caught up. SiteSpect engineers will continue to monitor.
Posted Sep 06, 2019 - 01:01 UTC
Update
We are continuing to work on resolving this issue.
Please expect an update within the next two hours. Reach out to our SiteSpect Help Desk at helpdesk@sitespect.com if you have any questions.
Posted Sep 05, 2019 - 23:25 UTC
Identified
Starting at approximately 19:00 UTC, SiteSpect Cloud started experiencing a reporting delay. SiteSpect engineers have identified the issue and are actively working on resolving the incident.
While reporting data may be delayed, there is no loss of reporting data, nor disruption to Control Panel access, and all testing and optimization campaigns remain active.
Please expect an update within the next two hours. Reach out to our SiteSpect Help Desk at helpdesk@sitespect.com if you have any questions.
Posted Sep 05, 2019 - 21:36 UTC
This incident affected: SiteSpect Cloud (Reporting Data).