Intermittent issue in WebUI (US-West Coast)

Incident Report for Egnyte

Resolved

This incident has been resolved.

Posted Aug 19, 2020 - 18:18 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 19, 2020 - 17:47 UTC

Update

We are resolving SSO Login issue in the US-West Coast region — we will provide you an update when all changes will be applied.

Posted Aug 19, 2020 - 17:30 UTC

Identified

We are experiencing an issue with our SSO Login in the US-West Coast region and are resolving the problem — we will provide you an update in next 30 minutes.

Posted Aug 19, 2020 - 16:59 UTC

Update

We are continuing to investigate this issue.

Posted Aug 19, 2020 - 16:47 UTC

Investigating

We are experiencing an issue with our WebUI service in the US-West Coast region and are investigating the problem — we will provide you an update in next 30 minutes.

Posted Aug 19, 2020 - 16:46 UTC

This incident affected: Collaboration (Web UI).