Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delays to All Networks of Kazakhstan
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays when sending messages to all networks in Kazakhstan. This incident is resolved.
      Posted Jan 11, 2022 - 10:46 PST
      Update
      We continue observing recovery in SMS delivery delays when sending messages to all networks in Kazakhstan. However, due to the political unrest, our carrier partners cannot guarantee service will not be impacted again. Therefore, we will continue monitoring the service to ensure it remains stable. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted Jan 11, 2022 - 06:51 PST
      Update
      We are observing recovery in SMS delivery delays when sending messages to all networks in Kazakhstan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Jan 11, 2022 - 04:50 PST
      Update
      We are observing recovery in SMS delivery delays when sending messages to all networks in Kazakhstan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Jan 11, 2022 - 02:52 PST
      Monitoring
      We are observing recovery in SMS delivery delays when sending messages to all networks in Kazakhstan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Jan 11, 2022 - 00:54 PST
      Update
      We are continuing to experience SMS delivery delays when sending messages to all networks in Kazakhstan due to the political crisis in the region. Our engineers are working with our carrier partner to resolve the issue with the networks. We will provide another update in 24 hours or as soon as more information becomes available.
      Posted Jan 10, 2022 - 05:10 PST
      Update
      We are continuing to experience SMS delivery delays when sending messages to all networks in Kazakhstan due to the political crisis in the region. Our engineers are working with our carrier partner to resolve the issue with the networks. We will provide another update in 24 hours or as soon as more information becomes available.
      Posted Jan 09, 2022 - 05:10 PST
      Update
      We are continuing to experience SMS delivery delays when sending messages to all networks in Kazakhstan due to the political crisis in the region. Our engineers are working with our carrier partner to resolve the issue with the networks. We will provide another update in 24 hours or as soon as more information becomes available.
      Posted Jan 08, 2022 - 05:10 PST
      Update
      We are continuing to experience SMS delivery delays when sending messages to all networks in Kazakhstan due to the political crisis in the region. Our engineers are working with our carrier partner to resolve the issue with the networks. We will provide another update in 24 hours or as soon as more information becomes available.
      Posted Jan 07, 2022 - 05:10 PST
      Update
      We are continuing to experience SMS delivery delays when sending messages to all networks in Kazakhstan due to the political crisis in the region. Our engineers are working with our carrier partner to resolve the issue with the networks. We will provide another update in 24 hours or as soon as more information becomes available.
      Posted Jan 06, 2022 - 05:30 PST
      Update
      We are continuing to experience SMS delivery delays when sending messages to all networks in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
      Posted Jan 05, 2022 - 13:34 PST
      Update
      We are experiencing SMS delivery delays when sending messages to all networks in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Posted Jan 05, 2022 - 05:38 PST
      Update
      We continue to experience SMS delivery delays when sending messages to Kcell Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Posted Jan 05, 2022 - 03:25 PST
      Update
      We are still experiencing SMS delivery delays when sending messages to Kcell Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted Jan 04, 2022 - 23:35 PST
      Update
      We are still experiencing SMS delivery delays when sending messages to Kcell Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Jan 04, 2022 - 21:35 PST
      Investigating
      We are experiencing SMS delivery delays when sending messages to Kcell Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Jan 04, 2022 - 20:35 PST
      This incident affected: CARRIER NETWORK (SMS, Europe).