Granicus Issue Notification: Some govAccess- Vision Sites Experiencing Intermittent Availability
Incident
Report for Granicus System
Resolved
This issue has been resolved and all systems are operating normally.
Issue Summary & Impact: Granicus teams have completed their monitoring and consider this issue resolved. Changes have been identified and are being implemented to further improve stability.
Product: govAccess - Vision
We apologize for any inconvenience this service issue may have caused and thank you for your patience.
If you have any questions or would like more information about this issue, please contact us at Support@granicus.com.
Thank you,
Granicus Customer Support
Issue Summary & Impact: Granicus teams have completed their monitoring and consider this issue resolved. Changes have been identified and are being implemented to further improve stability.
Product: govAccess - Vision
We apologize for any inconvenience this service issue may have caused and thank you for your patience.
If you have any questions or would like more information about this issue, please contact us at Support@granicus.com.
Thank you,
Granicus Customer Support
Monitoring
Updated Notice of Disruption in Service for Granicus.
Issue Summary & Impact Update: Granicus teams have implemented a fix to address the issues with availability which some govAccess Vision sites have been experiencing. Our teams will continue to monitor the issue and we will provide updates as the monitoring continues.
Product: govAccess - Vision
If you have any questions or would like more information about this issue, please contact us at Support@granicus.com.
Thank you,
Granicus Customer Support
Issue Summary & Impact Update: Granicus teams have implemented a fix to address the issues with availability which some govAccess Vision sites have been experiencing. Our teams will continue to monitor the issue and we will provide updates as the monitoring continues.
Product: govAccess - Vision
If you have any questions or would like more information about this issue, please contact us at Support@granicus.com.
Thank you,
Granicus Customer Support
Investigating
Granicus is currently experiencing a client-impacting service issue.
Issue Summary & Impact: Granicus Engineers are currently investigating an issue affecting a low number of govAccess - Vision websites. Some sites may not be responsive at this time. Our engineers are working to resolve this issue and we will provide updates as soon as possible. Thank you for your patience as we work to resolve the issue.
Product: govAccess - Vision
If you have any questions or would like more information about this issue, please contact us at Support@granicus.com.
Thank you,
Granicus Customer Support
Issue Summary & Impact: Granicus Engineers are currently investigating an issue affecting a low number of govAccess - Vision websites. Some sites may not be responsive at this time. Our engineers are working to resolve this issue and we will provide updates as soon as possible. Thank you for your patience as we work to resolve the issue.
Product: govAccess - Vision
If you have any questions or would like more information about this issue, please contact us at Support@granicus.com.
Thank you,
Granicus Customer Support
This incident affected: govAccess - Website and Content (govAccess Vision CMS).