Service Degradation - FTP / SFTP API
Incident Report for SMSPortal
Resolved
After extensive monitoring we believe this incident to be resolved.
Posted Oct 16, 2020 - 12:00 CAT
Monitoring
FTP / SFTP API services have been restored. We will continue to monitor.

Our sincere apologies for any inconvenience caused.
Posted Oct 16, 2020 - 09:11 CAT
Investigating
We are currently experiencing an issue with our FTP and SFTP API.

Type: FTP / SFTP API Offline
Issue Start Time: 08h30
Impact: Customers will be unable to connect via the FTP / SFTP API channel.

We appreciate your patience while we work to resolve the issue and we will keep you updated.

Please contact support@smsportal.com should you require further information or assistance.

The SMSPortal Team
Posted Oct 16, 2020 - 08:34 CAT
This incident affected: Region (Africa) and API (SFTP).