The issue has been resolved. We are continuing to monitor our infrastructure provider's response to the issue and will provide updates here.
Posted Jul 17, 2018 - 19:56 UTC
Monitoring
We are monitoring our infrastructure provider's response to the issue and will update accordingly.
Posted Jul 17, 2018 - 19:54 UTC
Identified
The issue has been identified as a networking issue with our infrastructure provider's load balancers that is leading to 502 errors being returned to clients.
Posted Jul 17, 2018 - 19:39 UTC
Update
We are continuing to investigate this issue.
Posted Jul 17, 2018 - 19:38 UTC
Investigating
We are currently investigating an issue impacting the cortex web apps in prod and dev. The Cortex API remains available. Customer end-user applications are not impacted.