Our payment provider has resolved the issues that led to elevated error rates in their API.
Between 2:00 pm ET and 2:17 pm, ET 25 transactions were impacted by this issue across our giving day year-round platforms.
Posted Oct 20, 2020 - 16:05 EDT
Investigating
Our payment provider is seeing elevated error rates in their API that may lead to issues with users successfully completing transactions. They are currently investigating the issue.