The implemented fix resolved the issue with our API and it is fully operational again
Posted Aug 14, 2020 - 20:05 UTC
Update
Our API response time appears to be normalized and we are continuing to monitor for further issues
Posted Aug 14, 2020 - 18:48 UTC
Monitoring
We've identified the issue and implemented a fix and we are closely monitoring the results
Posted Aug 14, 2020 - 18:42 UTC
Investigating
We're currently investigating an API outage which is preventing logins and other various API calls from succeeding on our clients. This is being looked into by our engineering team.