Zipwhip Status | Gateway Status - Toll-Free - T-Mobile Messaging Latency

Toll-Free - T-Mobile Messaging Latency

Incident Report for Zipwhip Status | Gateway

Resolved

Zipwhip Operations has Resolved connectivity issues with T-Mobile. Messaging is now real-time.

This issue may have impacted gateway customers' MO / MT messaging from / to T-Mobile, as well as DLRs.

Queued messages have been fully processed.

Thank you for your patience while Resolving this issue.

Posted Sep 18, 2020 - 13:53 PDT

Monitoring

Zipwhip Operations has Resolved connectivity issues with T-Mobile. Queued messages are now being processed.

This issue may be impacting gateway customers' MO / MT messaging from / to T-Mobile, as well as DLRs.

We will post Resolution once our queues are fully drained. This may take about 60-90 minutes.

Thank you for your patience while working toward Resolution

Posted Sep 18, 2020 - 12:35 PDT

Identified

Zipwhip Operations has identified messaging latency issues with T-Mobile. T-Mobile is actively engaged.

This issue may be impacting gateway customers' MO / MT messaging from / to T-Mobile, as well as DLRs.

Zipwhip is currently queuing messages for T-mobile. Those messages will be processed once we regain full connectivity with them.

Thank you for your patience as we work towards mitigation of this issue. Further details will be provided as available.

Posted Sep 18, 2020 - 12:22 PDT

Investigating

Zipwhip Operations has identified messaging latency issues with T-Mobile.

This issue may be impacting gateway customers' MO / MT messaging from / to T-Mobile, as well as DLRs.

Thank you for your patience as we work towards mitigation of this issue.

Further details will be provided as available.

Posted Sep 18, 2020 - 11:38 PDT