Customer might experience issues with our Aspose addon

Incident Report for Cloudinary

Resolved

This incident has been resolved.

Posted Oct 09, 2020 - 17:39 EDT

Monitoring

We’ve been working with Aspose’s team and a fix has been implemented. The Aspose add-on is now fully operational.
The errors happened between October 8th 14:33 and October 9th 17:34.
We keep on monitoring the issue closely.

Posted Oct 09, 2020 - 14:25 EDT

Update

We are continuing to investigate this issue.

Posted Oct 08, 2020 - 13:56 EDT

Investigating

The Aspose addon is currently down. Customers who are using the aspose addon might experience some errors.
We are actively working on it and will update with any insights.

Posted Oct 08, 2020 - 13:52 EDT

This incident affected: Third-Party - Add-ons.